SMAC's Remote IoT Services Help Radiran Successfully Debug and Launch Large-Scale Production
Background
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Pandemic Restrictions on On-Site Support
Due to COVID-19, we were unable to send technical staff for installation and training.
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Remote Equipment Debugging
BWithout physical presence, setting up and debugging the machines required innovative online solutions.
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Ensuring Long-Term Maintenance
Without direct access to the site, after-sales service and equipment maintenance needed to be handled remotely via IoT technology and periodic in-person visits after travel restrictions eased.
Story
Customer Feedback
-- Radiran Technical Director
SMAC Products Used
About Us
SMAC Intelligent Technology Co., Ltd.
Founded in September 2017 and located in Nantong Economic Development Zone, SMAC Intelligent Technology Co., Ltd. specializes in manufacturing equipment for the global heat exchange industry, including fin press lines, hairpin benders, expanding machines, straight tube cut-offs, return U benders, ring loading machines, and related robots and automation solutions.
Our facility spans 37,483 m², featuring a 21,000 m² workshop, a 4,000 m² constant temperature workshop, a 400 m² inspection center, a 400 m² research institute, and a 400 m² intelligent manufacturing control center. With Industry 4.0 and IoT technology at our core, we drive automation, improve efficiency, reduce labor costs, and promote energy-saving and sustainable manufacturing.
How can we help?
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