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SMAC's Long-Standing Partnership with Artman in United Arab Emirates

SMAC's Long-Standing Partnership with Artman in United Arab Emirates

Background

Artman is a leading manufacturer of heat exchangers and air coolers in United Arab Emirates, boasting nearly 40 years of experience in the industry. Historically, Artman used equipment from CMS in Italy and OAK in the United States. However, in 2010, they made the strategic decision to replace their existing equipment with SMAC's products from China. Since then, Artman has exclusively relied on SMAC's equipment to meet their production needs.
Today, Artman uses a wide range of SMAC’s heat exchanger production equipment, and their leadership and employees alike consistently praise the quality of our machines and the exceptional after-sales services we provide. With more than 15 customers and nearly 100 production lines in United Arab Emirates, SMAC’s influence in the region continues to grow.

Challenges Solved

  • Replacing Aging Equipment

    Replacing Aging Equipment

    Before switching to SMAC, Artman was using outdated equipment from CMS and OAK, which was no longer meeting their needs. They sought more reliable and efficient machines to support their growing production demands.

  • Ensuring Consistent Quality and Efficiency

    Ensuring Consistent Quality and Efficiency

    Artman required high-performance heat exchanger equipment that could consistently deliver high-quality results with minimal downtime, an issue they had experienced with their previous suppliers.

  • Providing Local Support and Service

    Providing Local Support and Service

    With a large customer base in the United Arab Emirates, Artman needed reliable after-sales support. SMAC addressed this need by ensuring that our engineers visit the United Arab Emirates 3-4 times a year, offering prompt and efficient service.

SMAC's Long-Standing Partnership with Artman in United Arab Emirates
SMAC's Long-Standing Partnership with Artman in United Arab Emirates
SMAC's Long-Standing Partnership with Artman in United Arab Emirates
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Story

Artman, a pioneering United Arab Emiratesian manufacturer of heat exchangers and air coolers, has always been at the forefront of the industry. However, in 2010, Artman faced a significant challenge: their aging equipment from CMS and OAK was no longer keeping up with their growing production needs. They began searching for more efficient, high-quality machines that could support their operations.
That’s when they turned to SMAC. Our team worked closely with Artman to understand their needs and provided them with cutting-edge heat exchanger equipment that met their exact specifications. From the moment they made the switch, Artman experienced a dramatic improvement in the reliability and efficiency of their production lines.
What set SMAC apart for Artman was not just the quality of our equipment but also the comprehensive after-sales support we offer. Our engineers visit United Arab Emirates 3-4 times a year to provide maintenance and troubleshooting support, ensuring that Artman’s production runs smoothly at all times. The management at Artman, from the CEO to the factory workers, have all praised SMAC’s commitment to quality and service.
Thanks to this collaboration, Artman’s operations have grown stronger and more efficient, and their trust in SMAC has only deepened. With over 15 customers in United Arab Emirates and nearly 100 production lines, SMAC’s presence in the region continues to expand, and we look forward to contributing to Artman’s continued success in the future.
Artman Regional Sales Manager

Customer Feedback

"Since we switched to SMAC’s equipment, we have seen a huge improvement in the reliability and efficiency of our production lines. The quality of the machines is outstanding, and the after-sales service is exceptional. We are very happy with our decision to partner with SMAC and look forward to many more years of successful cooperation."

-- Artman Regional Sales Manager

SMAC Products Used

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Heat exchanger from SMAC's Commercial Air Conditioner (TENT) Manufacture Series

About Us

SMAC Intelligent Technology Co., Ltd.
Founded in September 2017 and located in Nantong Economic Development Zone, SMAC Intelligent Technology Co., Ltd. specializes in manufacturing equipment for the global heat exchange industry, including fin press lines, hairpin benders, expanding machines, straight tube cut-offs, return U benders, ring loading machines, and related robots and automation solutions.
Our facility spans 37,483 m², featuring a 21,000 m² workshop, a 4,000 m² constant temperature workshop, a 400 m² inspection center, a 400 m² research institute, and a 400 m² intelligent manufacturing control center. With Industry 4.0 and IoT technology at our core, we drive automation, improve efficiency, reduce labor costs, and promote energy-saving and sustainable manufacturing.

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