Leave Your Message
SMAC and Smartech's Journey: From Small Equipment to Full-Line Procurement Success

SMAC and Smartech's Journey: From Small Equipment to Full-Line Procurement Success

Background

Smartech, a leading air conditioner manufacturer in Malaysia, first engaged with us in 2018 when they purchased a small pipe bender. From the very beginning, we prioritized exceptional after-sales service, ensuring smooth operation and customer satisfaction.
Over the years, our commitment to quality and service led to an expanded partnership. Today, all heat exchanger equipment in Smartech’s workshop is sourced from our company. Additionally, we assist them in procuring essential accessories for air conditioner production. By 2024, their total procurement from us has reached 2.5 million USD.

Challenges Solved

  • Ensuring Reliable and Efficient Equipment

    Ensuring Reliable and Efficient Equipment

    Initially, Smartech required precise and durable machinery to enhance their manufacturing process. Our high-quality equipment significantly improved their production efficiency.

  • Comprehensive After-Sales Support

    Comprehensive After-Sales Support

    To maintain consistent production, Smartech needed strong technical support. Our dedicated after-sales service ensured seamless machine operation, reducing downtime and maintenance costs.

  • Streamlining Procurement Processes

    Streamlining Procurement Processes

    Managing multiple suppliers for air conditioner components was time-consuming. We simplified their procurement by not only supplying heat exchanger equipment but also helping them source critical accessories.

Smartech – A Long-Term Partnership in Heat Exchanger Manufacturing
Smartech – A Long-Term Partnership in Heat Exchanger Manufacturing
Smartech – A Long-Term Partnership in Heat Exchanger Manufacturing
010203

Story

In 2018, Smartech was searching for a reliable supplier to enhance their air conditioner manufacturing capabilities. Their journey with us began with the purchase of a small pipe bender, a seemingly modest start that would evolve into a long-term partnership.
Recognizing the importance of customer support, we ensured that Smartech received top-tier after-sales service, allowing them to operate their equipment smoothly. As a result, they gained confidence in our products and service quality.
Over the years, our relationship deepened, and Smartech gradually replaced all their heat exchanger equipment with ours. Beyond equipment, we also helped them source essential air conditioner accessories, making their procurement process more efficient.
By 2024, Smartech had invested 2.5 million USD in equipment and accessories from our company. This partnership showcases how a commitment to product quality and exceptional service fosters long-term business success.
Smartech Engineering Manager

Customer Feedback

"We started with a small machine, but the outstanding service and reliability of their products convinced us to expand our partnership. Today, all of our heat exchanger equipment comes from them, and they even help us with additional procurement. Their support has been invaluable to our business growth."

-- Smartech Engineering Manager

SMAC Products Used

0102030405060708091011121314
SMAC - About Us, Specializing in Heat Exchanger Manufacture and Tube Forming Series for Advanced Manufacturing Solutions

About Us

SMAC Intelligent Technology Co., Ltd.
Founded in September 2017 and located in Nantong Economic Development Zone, SMAC Intelligent Technology Co., Ltd. specializes in manufacturing equipment for the global heat exchange industry, including fin press lines, hairpin benders, expanding machines, straight tube cut-offs, return U benders, ring loading machines, and related robots and automation solutions.
Our facility spans 37,483 m², featuring a 21,000 m² workshop, a 4,000 m² constant temperature workshop, a 400 m² inspection center, a 400 m² research institute, and a 400 m² intelligent manufacturing control center. With Industry 4.0 and IoT technology at our core, we drive automation, improve efficiency, reduce labor costs, and promote energy-saving and sustainable manufacturing.

View More

Cooperation Brand Partnering with world-leading brands to drive innovation and industry growth, delivering exceptional products and solutions

SMAC's Cooperation with Haier in Heat Exchanger Manufacture
SMAC's Cooperation with Haier in Heat Exchanger Manufacture
Tube Forming Series in Collaboration with Haier by SMAC
Advanced Manufacturing Solutions from SMAC for Haier's Heat Exchanger Needs
Haier and SMAC: Partners in Heat Exchanger Manufacturing Excellence
SMAC's Heat Exchanger Manufacture Series: Trusted by Haier
Tube Forming Expertise of SMAC for Haier's Industrial Applications
SMAC and Haier: A Strong Alliance in Heat Exchanger Technology
SMAC Supplies High-Quality Heat Exchangers to Haier
Haier Relies on SMAC for Efficient Tube Forming Solutions
SMAC's Cooperation Brand: Haier, a Testament to Our Manufacturing Expertise
Heat Exchanger Manufacture by SMAC: Meeting Haier's High Standards
Tube Forming Series from SMAC: Customized for Haier's Needs
SMAC and Haier: Collaborating for Innovative Heat Exchanger Solutions
Haier Chooses SMAC for Its Reliable Heat Exchanger Manufacture Series
SMAC's Commitment to Quality in Tube Forming for Haier
Heat Exchanger Manufacturing Partnership between SMAC and Haier
SMAC's Tube Forming Series: Enhancing Haier's Production Efficiency
Haier and SMAC: Pioneers in Advanced Manufacturing Solutions
SMAC's Heat Exchanger and Tube Forming Solutions: Trusted Partners of Haier
0102030405060708091011121314151617181920

How can we help?

Ready to start your automation journey? Have questions before getting started? We’re here to help.

sendinquiry